Last updated: 27 October 2025

Welcome to Priory Park Properties.
We are committed to protecting and respecting your privacy. This Privacy Policy explains how we collect, use, and protect your personal data when you visit our website, use our services, or communicate with us.

We are registered as a data controller with the Information Commissioner's Office (ICO) and comply with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.

• Company Name: Priory Park Properties
   
• Registered Address: 3 Western Parade, Reigate, RH2 8AU
   
• Email: marilyn@prioryparkproperties.co.uk
   
• Phone: 01737 245371
   
• ICO Registration Number: ZA112593
   

We may collect and process the following information:

• Personal identification: Full name, email address, phone number, postal address.
   
• Property information: Details about properties you own, rent, or are interested in.
   
• Technical data: IP address, browser type, device information, and usage data through cookies.
   
• Communication data: Records of correspondence via email, website forms, or phone calls.
   

We collect data through:

• Forms you complete on our website.
   
• Enquiries made via email, phone, or in person.
   
• Cookies and similar technologies when you browse our website.
   
• Property viewings, valuations, and client onboarding processes.
   

We use your information to:

• Provide and manage our estate agency services.
   
• Respond to enquiries and arrange property viewings or valuations.
   
• Send you property alerts or marketing communications (with your consent).
   
• Meet legal, regulatory, and anti-money laundering obligations.
   
• Improve our website, services, and customer experience.
   

We process personal data under the following lawful bases:

• Contract: to provide services you’ve requested.
   
• Consent: for marketing communications.
   
• Legal obligation: to comply with regulations.
   
• Legitimate interests: to improve services and grow our business.
   

With your consent, we may send you property alerts, newsletters, or promotional updates.
You can opt out of marketing at any time by clicking “unsubscribe” in our emails or contacting us directly at marilyn@prioryparkproperties.co.uk.

We may share your data with:

• Professional partners such as mortgage advisers, solicitors, and surveyors (with your permission).
   
• Regulatory bodies to meet legal obligations.
   
• Trusted third-party service providers (e.g. CRM systems, website hosting, email platforms).
   

We will never sell your personal data to third parties.

If your data is transferred outside the UK, we ensure appropriate safeguards are in place to protect your information in line with UK data protection laws.

We retain personal data only as long as necessary:

• For legal and regulatory purposes.
   
• To provide ongoing services.
   
• To meet record-keeping obligations.
   

When data is no longer needed, it will be securely deleted or anonymised.

Under data protection law, you have the right to:

• Access a copy of your personal data.
   
• Rectify inaccurate or incomplete data.
   
• Request erasure of your data (where applicable).
   
• Restrict or object to processing.
   
• Withdraw consent at any time.
   
• Lodge a complaint with the Information Commissioner's Office.
   

To exercise your rights, contact us at marlyn@prioryparkproperties.co.uk.

We use cookies to improve your website experience.
You can control cookie settings through your browser. 

We take appropriate technical and organisational measures to protect your data from unauthorised access, alteration, disclosure, or destruction.

Our website may contain links to third-party websites. We are not responsible for the content or privacy practices of these sites.

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated “Last updated” date.

If you have questions or concerns about this policy or how we handle your data, please contact:

Priory Park Properties
3 Western Parade, Reigate, RH2 8AU
Phone: 01737 245371
Email: marlyn@prioryparkproperties.co.uk

You also have the right to complain to the Information Commissioner's Office at www.ico.org.uk.

Last updated: 15 October 2025

This Cookie Policy explains how Priory Park Properties (“we”, “our”, “us”) uses cookies and similar technologies on our website.

By continuing to browse our site, you agree to our use of cookies in accordance with this policy.

Cookies are small text files that are placed on your device when you visit a website. They help improve your experience by remembering preferences, enabling features, and analysing website traffic.

We use the following types of cookies:

• Essential cookies: These are required for the website to function properly (e.g. security, forms, navigation).
   
• Performance cookies: These help us understand how visitors use our site so we can improve it.
   
• Functionality cookies: These remember your preferences (e.g. saved searches, language settings).
   
• Analytics & tracking cookies: These allow us to analyse website traffic and marketing performance (e.g. Google Analytics).
   
• Third-party cookies: Set by trusted partners to help us deliver relevant advertising or integrate social media features.
   

We use cookies to:

• Make our website function properly and securely.
   
• Personalise your browsing experience.
   
• Analyse how our website is used and identify areas for improvement.
   
• Provide relevant marketing and property alerts.
   

You can control or disable cookies at any time through your browser settings.
However, please note that disabling cookies may affect how our website functions.

For more information on managing cookies, visit:

• www.aboutcookies.org
   
• www.allaboutcookies.org
   

Some cookies are placed by third parties (e.g. analytics, marketing, or social media providers). These are subject to the privacy policies of those providers.
We do not control third-party cookies, but you can manage or block them via your browser settings.

We may update this Cookie Policy from time to time. Any changes will be posted on this page with an updated “Last updated” date.

If you have any questions about our use of cookies, please contact:

Priory Park Properties
3 Western Parade, Reigate, RH2 8AU
Phone: 01737 245371
Email: