Registering your Requirements

Once you have registered with us we will take your personal details and note your requirements.  We will match your requirements with our property portfolio and notify you when a suitable property becomes available.  We will then arrange for a mutually convenient appointment to accompany you to the property with a member of our team.  We are flexible and can arrange viewings if required at weekends or early evening.

Application Procedure

Once a property has been found and the landlord has agreed to the terms.  (Generally six or twelve months) you will be required to complete an application form.  All applicants over the age of 18 are required   to complete an application form and also advise of any children who will be residing with you.  In general you are required to be in full term employment, have been resident in the UK for the past 3 years and be earning 2.5 times the monthly rent.  In certain circumstances it may be possible to support your application by supplying a guarantor.  They will be required to be in full time employment, have been resident in the UK for the past 3 year, be a home owner and have an income of 3 times the monthly rent.  There is an administration/referencing fee for each adult over the age of 18.  This is £125 per person.

You will also be required to submit a copy of your driving licence or passport and a current utility bill (e.g.  council tax, electric or telephone (not mobile).  You will also be required to pay one weeks rent in advance as a holding fee.  This is non-refundable should you not proceed with the tenancy.

Commencement of Tenancy

Once we have received satisfactory references generally credit reference, current employer and   previous landlord (if applicable) we will draw up the tenancy agreement.  This is normally an Assured  Shorthold Tenancy Agreement and will be for a minimum of six months.

You will then be invited to attend our office to sign the agreement.  You are required to pay one   month’s rent in advance together with six weeks held as a deposit and the cost of the Inventory check in( costs vary depending on the size of the property details will be supplied at the outset of the tenancy).  The landlord is responsible for paying for the Inventory at the commencement of the tenancy  and the check out fee at the end of the tenancy.


A deposit of six weeks rent is required to be held during the tenancy against the satisfactory performance  by the tenant of all various obligations under the tenancy agreement, but manly those relating to cleanliness and condition of the property.  From 6th April 2007 the legislation governing the holding of the deposit changed.  This means that any deposit must be held by a regulated agent who is part of an approved scheme or by a government run scheme.  In the event of an unresolved dispute or stalemate over the allocation of the deposit it can be referred to the scheme for a prompt, independent, third part adjudication.


It is the tenants responsibility for insuring all of their contents and possessions.

 Notice Period

If a landlord wishes to gain possession of the property they must give a minimum of two months  notice in writing to end at the end of a period.  If you wish to give notice you must give a minimum of one months notice in writing to end at the end of the period.  Therefore should you wish to give your notice to move out, this must be done on or before your payment date i.e. allowing at least one calendar months notice to the Landlord/Managing Agent in writing.

It should be noted that if your tenancy is for a fixed period you will not be able to end the tenancy early.  If you do you may still be liable to pay rent even if you have moved out.




As soon as we receive confirmation from you that you wish to proceed with the tenancy of one of our properties we ask for a non-returnable holding fee of one week’s rent which will be held on account of your first rental payment.  We also require a non-returnable referencing and administration fee of £125.00 per applicant in order to process your references. Should a Guarantor be required we will also require a fee of £125 per guarantor to cover the cost of referencing and administration.  The property will then be reserved in your name.


We will supply you with reference forms for you to complete.  The required references are credit reference, employer’s reference and if currently renting a Landlord Reference is also required.

Should you be self-employed it will be necessary for your accountant to provide a reference.


We ask for one month’s rent in advance and six week’s deposit before the commencement of the tenancy.  This is payable to Priory Park Properties preferably by online bank transfer or banker’s draft.  A personal cheque will only be accepted provided it is paid at least ten days prior to the commencement date of the tenancy.  The deposit is paid to Priory Park Properties but will be protected by the Deposit Protection Service (the DPS) in accordance with their Terms and Conditions.  It will be lodged with the DPS within 30 days of the commencement of the Tenancy.  For further information on the Deposit Protection Service including their Terms and Conditions and the repayment process please visit their website at www.depositprotection.com.

The rent is usually paid monthly in advance by standing order direct into the landlord’s nominated account or Priory Park Properties account if we are acting as Managing Agent.  We will set up a standing order mandate for you to sign.


In most cases an Inventory is drawn up by an independent inventory specialist of all contents, fixtures and fittings in the property.  A charge is made to the tenant for the Check In and the landlord is responsible for the compilation of the inventory at the beginning of the tenancy and for the check out at the end of the tenancy.  The check in fee ranges from £70 to £135 depending on the size of the property.  We will confirm the exact costs to you should you wish to proceed with the tenancy.


The supply of gas, electricity, water, telephone, TV licence and Council tax are the tenants’ responsibility.  You will need to make a note of the gas and electricity meter readings on the day you take possession of the property and check with the landlord that the service accounts have been transferred in to your name.  Arrangements for the reconnection of a telephone line (if applicable) are the responsibility of the tenant.


Please note that we are a ARLA Licenced Member and have client money protection provided by them.   We also have independent redress with The Property Ombudsman